{"id":990,"date":"2025-09-22T06:34:32","date_gmt":"2025-09-22T06:34:32","guid":{"rendered":"https:\/\/africala.net\/blog\/?p=990"},"modified":"2026-03-11T05:36:22","modified_gmt":"2026-03-11T05:36:22","slug":"voice-otp-zambia","status":"publish","type":"post","link":"https:\/\/africala.net\/blog\/voice-otp-zambia\/","title":{"rendered":"Voice OTP Zambia \u2014 Secure Call Verification &#038; Best Practices"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">More businesses in Zambia are thinking twice about how they verify who their customers actually are. Dependent on SMS verification alone, there are risks involved. Messages get delayed, fraudsters try SIM swaps, and consumers demand more robust protection. That is where Voice OTP Zambia fits in.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1741\" src=\"https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1.jpg\" alt=\"Voice OTP Zambia\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1.jpg 1920w, https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1-300x169.jpg 300w, https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1-1024x576.jpg 1024w, https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1-768x432.jpg 768w, https:\/\/africala.net\/blog\/wp-content\/uploads\/2025\/09\/Voice-OTP-Zambia-1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Rather than a text message, customers are given a rapid phone call with a one-time code. They listen to the code, enter it, and proceed with their login or transaction. It&#8217;s easy, secure, and more difficult for hackers to intercept.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this guide, we\u2019ll break down how voice OTP works, why it\u2019s becoming popular in Zambia, where it\u2019s being used, and what businesses can do to get the most out of it. We\u2019ll also look at a real case study, compare it with SMS, and share practical best practices.<\/span><\/p>\n<h2><b>What Is Voice OTP?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At its core,\u00a0 <a href=\"https:\/\/africala.net\/blog\/what-is-voice-otp-and-how-does-it-work\/\"><strong>voice OTP<\/strong><\/a> (one-time password) is a call-based authentication method. Rather than getting a code via SMS, customers are <\/span>called at their registered number. An automated voice says a code\u2014typically four to six numbers\u2014which they subsequently input into the site or application.<\/p>\n<p><span style=\"font-weight: 400;\">Consider it part of a two-step security test:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">First, the user inputs something they know (their password).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">They then verify using something they get in real time (the OTP).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">This two-layer system makes it much harder for unauthorized users to sneak in.<\/span><\/li>\n<\/ul>\n<h2><b>Why Zambia Is Turning to Voice OTP<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are some very practical reasons why voice OTP is taking off:<\/span><\/p>\n<ul>\n<li><b>Network coverage<\/b><span style=\"font-weight: 400;\">: <strong><a href=\"https:\/\/africala.net\/blog\/reliable-sms-delivery-platform-for-businesses\/\">SMS delivery<\/a><\/strong> can lag in rural areas, but voice calls usually connect faster.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Accessibility<\/b><span style=\"font-weight: 400;\">: For anyone who struggles to read small text messages, hearing a code is much easier.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Fraud prevention<\/b><span style=\"font-weight: 400;\">: SIM swap scams are common. <strong>Voice OTP<\/strong> makes life harder for criminals since real-time calls are tougher to intercept.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In short, it\u2019s about convenience, reliability, and keeping fraud in check.<\/span><\/p>\n<h2><b>How Voice OTP Zambia Works<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The process is straightforward:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">A user tries to log in or make a transaction.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The system triggers a voice OTP request.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The user\u2019s phone rings with an automated call.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The call announces the unique code.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The user enters the code within 30\u201390 seconds.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The system verifies it, and the action goes through.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Behind the scenes, telecom-grade systems handle the heavy lifting. <strong><a href=\"https:\/\/www.ibm.com\/think\/topics\/api\" target=\"_blank\" rel=\"noopener\">APIs<\/a><\/strong> manage call triggers, and backup routes ensure that even if one carrier is down, another picks it up.<\/span><\/p>\n<p><b>Voice OTP vs SMS OTP<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Both options are widely used, but they\u2019re not identical.<\/span><\/p>\n<table style=\"height: 327px;\" width=\"1302\">\n<tbody>\n<tr>\n<td><b>Factor<\/b><\/td>\n<td><b>SMS OTP<\/b><\/td>\n<td><b>Voice OTP<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Delivery speed<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Delays are possible at busy times<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Usually faster<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Accessibility<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Users must read the text<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Users listen<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Security<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Exposed to SIM swaps and phishing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Harder to intercept<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Cost<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Cheaper per message<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Slightly higher<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Best use cases<\/span><\/td>\n<td><span style=\"font-weight: 400;\">General apps, e-commerce<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Banking, healthcare, government<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Many companies combine them. If an SMS doesn\u2019t arrive, a voice OTP steps in as backup\u2014ensuring fewer failed verifications.<\/span><\/p>\n<h2><b>Benefits of Voice OTP in Zambia<\/b><\/h2>\n<ul>\n<li><b>Better delivery rates<\/b><span style=\"font-weight: 400;\">: Calls tend to go through even when texts don\u2019t.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Inclusive design<\/b><span style=\"font-weight: 400;\">: Helpful for older users or anyone with limited literacy.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Customer confidence<\/b><span style=\"font-weight: 400;\">: People trust systems that go beyond a simple SMS.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Lower fraud risk<\/b><span style=\"font-weight: 400;\">: Extra hurdles for attackers mean safer accounts.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>Regulatory support<\/b><span style=\"font-weight: 400;\">: African regulators encourage stronger verification. Using voice OTP shows compliance.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><b>Where Voice OTP Is Being Used<\/b><\/h2>\n<p><b>Banking and Mobile Money<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Banks and mobile wallets rely on voice OTP for large transfers. A customer moving big funds might get a call to confirm before the money leaves their account.<\/span><\/p>\n<p><b>Healthcare<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Hospitals and telehealth apps use it to check patient identities before sharing sensitive information.<\/span><\/p>\n<p><b>E-commerce<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Online shops verify cash-on-delivery orders with calls. This simple step weeds out fake orders and reduces wasted trips.<\/span><\/p>\n<p><b>Government Services<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Government portals are testing voice OTP for citizen logins. It\u2019s a way to make sure records and benefits reach the right person.<\/span><\/p>\n<h2><b>Things Businesses Should Consider<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Setting up <\/span><b>Voice OTP Zambia<\/b><span style=\"font-weight: 400;\"> isn\u2019t just about switching it on. Here\u2019s what matters:<\/span><\/p>\n<ul>\n<li><b>Solid API integration<\/b><span style=\"font-weight: 400;\"> so calls trigger automatically.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Fallbacks<\/b><span style=\"font-weight: 400;\"> to SMS in case the call doesn\u2019t connect.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Clear, natural-sounding voice<\/b><span style=\"font-weight: 400;\"> for better user experience.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Multi-language options<\/b><span style=\"font-weight: 400;\"> since Zambia is multilingual.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Short time limits<\/b><span style=\"font-weight: 400;\">\u2014codes should expire quickly to block misuse.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><b>Best Practices for Voice OTP Zambia<\/b><\/h2>\n<ul>\n<li><b>Keep codes short<\/b><span style=\"font-weight: 400;\">: Four to six digits are enough.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Limit retries<\/b><span style=\"font-weight: 400;\">: Too many attempts could signal fraud.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Check call quality<\/b><span style=\"font-weight: 400;\">: Partner with reliable carriers to avoid poor connections.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Offer backup channels<\/b><span style=\"font-weight: 400;\">: SMS or push notifications should remain options.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Educate users<\/b><span style=\"font-weight: 400;\">: Remind them never to share OTPs.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Track activity<\/b><span style=\"font-weight: 400;\">: Logs and audits help spot suspicious patterns.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><b>A Real Zambian Example<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A fintech startup in Lusaka was struggling with fraud. Their SMS-only system had a 10% failure rate. Fraudsters exploited the gaps, and frustrated customers kept calling support.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After rolling out <\/span><b>Voice OTP Zambia<\/b><span style=\"font-weight: 400;\"> alongside SMS:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Their OTP success rate jumped from 90% to 98%.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Fake loan applications dropped by 35% in six months.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Complaints about missing OTPs fell by half.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s a clear sign that small tweaks can make a big difference.<\/span><\/p>\n<h2><b>Challenges You Should Know<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Voice OTP Zambia isn\u2019t perfect:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Costs<\/b><span style=\"font-weight: 400;\">: Calls are more expensive than texts.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call blocking<\/b><span style=\"font-weight: 400;\">: Some users reject unknown numbers.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Congestion<\/b><span style=\"font-weight: 400;\">: Networks can still get busy, though usually less than SMS.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Language<\/b><span style=\"font-weight: 400;\">: Without local language support, some users may struggle.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Businesses need to weigh these factors when planning.<\/span><\/p>\n<h2><b>The Future of Voice OTP in Zambia<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With mobile penetration past 60% and internet use climbing, demand for reliable authentication will only rise. Here\u2019s what\u2019s likely coming:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Wider use for <\/span><b>high-value banking transactions<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><b>Multi-channel systems<\/b><span style=\"font-weight: 400;\"> that combine SMS, voice, and app push notifications.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Expansion into <\/span><b>rural development projects<\/b><span style=\"font-weight: 400;\">, where voice is more practical than text.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Smarter systems with <\/span><b>AI-powered fraud detection<\/b><span style=\"font-weight: 400;\"> that flag unusual activity.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Voice OTP isn\u2019t just a trend. It\u2019s shaping up to be a long-term part of digital trust in Zambia.<\/span><\/p>\n<h2><b>Practical Tips for Getting Started<\/b><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Test voice OTP Zambia across Zambia\u2019s major networks: Airtel, MTN, and Zamtel.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Give users a choice between SMS and voice. Flexibility matters.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Track delivery times and customer satisfaction from day one.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Roll it out gradually, starting with high-risk transactions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Partner with providers who understand Africa\u2019s telecom environment.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><b>A Global Shift Toward Voice OTP<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Though this guide focuses on voice OTP Zambia, the lessons apply worldwide. Countries with similar challenges\u2014delayed SMS, fraud, and accessibility gaps\u2014are finding voice OTP useful too.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>India<\/b><span style=\"font-weight: 400;\">: Telecom firms use it for rural banking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nigeria<\/b><span style=\"font-weight: 400;\">: Fintechs turn to voice OTP when SMS fails.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kenya<\/b><span style=\"font-weight: 400;\">: Mobile money agents use it for big withdrawals.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This proves that <\/span><b>voice OTP is more than a local fix\u2014it\u2019s part of a global shift toward stronger digital verification.<\/b><\/p>\n<h3>Also Read: <a href=\"https:\/\/africala.net\/blog\/sms-vs-voice-otp-in-zambia\/\" target=\"_self\">SMS vs Voice OTP in Zambia: Which Is Best for Your Business<\/a><\/h3>\n<h2><b>FAQs:<\/b><\/h2>\n<ol>\n<li><b>What is Voice OTP, and how is it different from SMS OTP?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Voice OTP delivers the code via phone call, while<strong> <a href=\"https:\/\/africala.net\/blog\/seamless-login-verification-via-otp-sms\/\">SMS OTP<\/a><\/strong> uses text. Calls are more reliable when SMS routes are blocked.<\/span><\/li>\n<li><b>When should I use Voice OTP Zambia?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Use it for banking, e-commerce, and high-security apps where failed SMS OTPs disrupt user experience.<\/span><\/li>\n<li><b>How fast is Voice OTP delivery?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Most calls connect within 5\u201310 seconds. Africala optimizes routing for faster delivery.<\/span><\/li>\n<li><b>Can Voice OTP work alongside SMS OTP?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Yes, Voice OTP often acts as a fallback when SMS fails. Both methods can be combined.<\/span><\/li>\n<li><b>Is Voice OTP compliant in Zambia?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Yes, as long as businesses follow opt-in, DND, and sender ID rules set by regulators.<\/span><\/li>\n<li><b>Does Africala support local language voice prompts?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Yes, Africala, the best <a href=\"https:\/\/africala.net\/zm\/bulk-sms-zambia\/\"><strong>bulk sms Zambia<\/strong><\/a> Service provider supports local language voice prompts through which you can send OTPs in English or local dialects for better user engagement.<\/span><\/li>\n<\/ol>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Trust is everything in digital services. If customers feel unsafe, they won\u2019t stay. <\/span><b>Voice OTP Zambia<\/b><span style=\"font-weight: 400;\"> gives businesses a reliable way to protect accounts, reassure users, and stay ahead of fraud.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By combining it with SMS, setting short expiry times, and keeping call quality high, businesses can make authentication both secure and user-friendly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For banks, online shops, healthcare platforms, and government portals, voice OTP is quickly moving from \u201cnice to have\u201d to \u201cmust-have.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>More businesses in Zambia are thinking twice about how they verify who their customers actually are. Dependent on SMS verification alone, there are risks involved. Messages get delayed, fraudsters try SIM swaps, and consumers demand more robust protection. That is where Voice OTP Zambia fits in. Rather than a text message, customers are given a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1000,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[316],"class_list":["post-990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voice-sms","tag-voice-otp-zambia"],"_links":{"self":[{"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/posts\/990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/comments?post=990"}],"version-history":[{"count":16,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/posts\/990\/revisions"}],"predecessor-version":[{"id":1956,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/posts\/990\/revisions\/1956"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/media\/1000"}],"wp:attachment":[{"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/media?parent=990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/categories?post=990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/africala.net\/blog\/wp-json\/wp\/v2\/tags?post=990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}