Innovative Cloud Communication Solutions for Modern Businesses

Make crystal-clear calls, scale communications globally,
and enjoy enterprise-grade security with our VoIP solutions.

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Home Users

Affordable global calling for staying close to family.

Enterprise

Enhance staff & customer communication with VoIP tools.

Small Businesses

Grow your reach using our marketing & telephony tools.

Automated Outbound Calling & Call Back

Bulk calling campaigns with automated voice for your marketing campaigns.

Reseller Compatible

Our VoIP solutions are reseller compatible allowing you to grow on our infrastructure.

Voice OTP

Ensure better conversion rates even in remote areas with our Voice OTP services.

Text to Voice

Our text to voice feature helps you to integrate Voice OTP feature to your current setup without hassle.

Self Hosted PBX

Make internal communication effortless with our PBX solutions.

Trusted By 12,000+ Customers Worldwide

Your Voice, Everywhere

Reliable VoIP solutions connecting people and businesses across Africa. Enjoy seamless communication, low-cost calling, and enhanced productivity with our modern VoIP services.

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Products for Small Businesses & Enterprise

Scale better with Africala — explore our VoIP solutions designed for modern businesses.

Cloud Call Centers
  • Cloud call centers replace traditional telephony using WebRTC and VoIP channels.
  • Monitor, audit, and manage conversations with an easy-to-use dashboard.
  • Stay updated on customer experience in real-time.
  • Global coverage — connect with customers even in remote regions.
Virtual Numbers
  • Route calls using internet-based VoIP channels instead of physical SIMs.
  • Ensure efficient routing to the right agents with no missed calls.
  • Wide range of virtual numbers for global connectivity.
  • Specialized virtual number services for African regions.
IVR Solutions
  • Interactive multi-lingual IVRs with pre-recorded prompts & DTMF inputs.
  • Guide callers to the right agents easily with interactive menus.
  • Automate inbound and outbound calls for better efficiency.
Crystal Clear Voice

Interactive Voice Response (IVR) That Works Smarter

Give your customers instant answers and seamless call routing...

  • Intelligent Call Routing
  • 24/7 Self-Service Options
  • Real-Time Analytics & Insights
  • Multi lingual support

Voice OTP and Text to Speech

Ensure customer authentication is never hindered...

  • Global Voice OTP Coverage
  • Text to Speech (TTS) Functionality
  • Customized Authentication
Voice OTP and TTS
Outbound VoIP Calling

Outbound VoIP Calling Made Easy

Reach your customers instantly with our powerful outbound calling system...

  • Automated Outbound Calls
  • Personalized Caller ID
  • Real-Time Call Tracking & Analytics
  • Easy Integration with CRM Systems

Our Plans

With our tailored plans, users can choose a plan fit for their needs, making communication affordable like never before.

Basic Plan

$70/Month

Billed Monthly

  • 1 Dialer
  • 1000 Free Minutes
  • 1 Virtual Number Rental
  • Smart Dashboard
  • Call Record Facility
Expert Plan

$120/Month

Billed for 10 Months (First 2 Months Free)

  • Unlimited Dialers
  • 2500 Free Minutes
  • Dedicated Virtual Number
  • Smart Dashboard
  • Call Recording

What We Offer

Discover our powerful VoIP solutions designed to streamline your communication, boost team productivity, and help your business grow.

SIP Trunking

Scalable SIP trunking services with global coverage and high uptime for crystal-clear calls.

Secure VoIP Routes

Enterprise-grade security to protect your calls and sensitive data across all networks.

Global Coverage

Connect with customers worldwide with low latency and high call quality.

Dedicated Support

24/7 customer support and a dedicated account manager to ensure smooth operations.

Crystal Clear Voice

Crystal-Clear Voice Quality

Ensure seamless communication with HD voice quality and minimal latency, even during high call volumes.

  • HD Audio Quality
  • Global Coverage
  • Low Latency Routes
Secure VoIP

Enterprise-Grade Security

Protect sensitive data and communication channels with end-to-end encryption and robust fraud prevention.

  • End-to-End Encryption
  • Fraud Protection
  • DDoS Prevention
Easy Integration

Easy Integration

Connect our VoIP platform with your existing CRM, call center, and business applications without hassle.

  • CRM Integration
  • Call Center Ready
  • API Access

Empower Your Call Center with Africala VoIP Solutions

Enhance customer interactions, streamline operations, and boost agent productivity with our reliable and scalable VoIP services tailored for call centers.

Frequently Asked Questions

VoIP (Voice over IP) lets you make phone calls using the internet instead of traditional phone lines.

You can use VoIP with a computer, IP phone, or mobile app. A stable internet connection is essential.

Yes, call recording is available and can be enabled per campaign or agent.

Outbound calling involves making calls to customers for sales, support, or notifications.

IVR lets callers interact with your phone system using voice or keypad inputs.

Absolutely. You can set up custom greetings, menus, and call routing rules.

Yes, multi-language IVR menus are supported.

A cloud call center is hosted online, allowing agents to work from anywhere using an internet connection.

It’s a private phone system hosted on your own servers, offering full control over your telephony.

Basic IT knowledge helps, but we offer setup guides and support.
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