Insights & Resources
Guides, updates, and best practices for SMS, Voice, and WhatsApp communications across Africa.
How to Measure the Success of a Bulk SMS Campaign
When you send thousands of text messages, the major question is whether they are effective.
How OTP SMS Services Enhance Online Security
Once a customer logs in to their bank via mobile application, they often get a six-digit code text message, which serves as one of the most utilized and trusted policies against fraud: the OTP SMS…
Best Practices for Implementing OTP SMS Service
Once you enter your phone number to log in or pay, you expect to get the code soon. Otherwise, you may give up on it being too long.
SMS Gateway Explained: Top Providers, Common Uses & API Integration
Every time you receive a booking confirmation or a bank alert via SMS, there’s a technology behind the scenes making it happen almost instantly. This is referred to as an SMS gateway.
Top 10 Bulk SMS Tanzania Providers
Text messaging remains the fastest mode of communicating in Tanzania, and the right bulk SMS provider is not simply a technical consideration, but a business move.
Best Bulk SMS Service Providers in Nigeria
Text message application to customers remains one of the most powerful methods of reaching people in Nigeria.
Best Text Messaging Service for Businesses in Kenya
Most of the businesses are obsessed with apps and advertisements, and email campaigns, whereas more businesses in Kenya are discovering SMS as their very own strategy of communicating with customers.
Inbound vs Outbound SMS: Key Differences Every Marketer Should Know
You’re ready to run an SMS campaign. Your message is short, clear, and has a catchy offer. But pause for a second – are you sending an outbound SMS or setting up for inbound replies?
SMS vs MMS: Key Differences Explained Simply
People use text messaging every day without knowing how text messaging works. Yet, on closer inspection, the notions of SMS and MMS are always present as far as the sphere of mobile messaging is…
How Brands Succeed with Bulk Text Marketing
People almost always read text messages. While social media posts get buried quickly and many emails stay unopened, a text sits right there in the notification bar until you check it.
ZICTA Fines Airtel Zambia ZMW 4 Million Penalty After Nationwide Network Outage
This year, Airtel Zambia was fined ZMW 4 million by the Zambia Information and Communications Technology Authority (ZICTA), sending a big shockwave through the telecom sector of this country.
How to Send SMS with a Custom Sender ID
Imagine receiving an SMS that simply says “NOTICE” or shows an unknown international number. Now, imagine receiving the same message with “BankAlerts” or your brand name displayed.