Deliver one-time passwords via voice call. More secure than OTP SMS, works without internet, and accessible to all users. Perfect for high-security authentication flows.
Voice OTP provides enhanced security while being universally accessible
Voice calls are harder to intercept than SMS. Powered by our Voice API, they are immune to SIM-swap attacks and SS7 vulnerabilities. Perfect for banking and high-security flows.
Works on all phones without internet or smartphones. Accessible to users with limited literacy. No app required - just a phone. Unlike OTP SMS, voice OTP is not dependent on SMS infrastructure availability.
Speak OTP codes in 15+ African languages and accents. Better accessibility and comprehension for diverse user bases.
Secure authentication in three simple steps
User initiates login or transaction. System generates a unique 6-digit OTP code valid for 5 minutes.
OTP spoken via automated call in user's preferred language, similar to an IVR system. Clear pronunciation of each digit. Call initiated within 5 seconds.
User enters OTP code. System validates and grants access. Complete authentication in under 30 seconds.
Text-to-speech in 15+ African languages for better accessibility
OTP calls initiated within 5 seconds with 99% success rate
Rate limiting, geo-fencing, and anomaly detection built-in
Monitor delivery status, answer rates, and verification success
Simple integration with webhooks and callback support
Encrypted transmission and PCI-DSS compliant infrastructure
Industries requiring high-security authentication
Understanding the advantages of voice authentication
Optimize your voice OTP implementation for security and user experience
Use 6-digit codes for optimal balance between security and usability. Avoid 4 digits (too guessable) and 8+ digits (user frustration). Speak codes with clear pronunciation and appropriate pauses.
Set OTP validity to 5-10 minutes. Shorter windows (2-3 minutes) frustrate users, longer windows (15+ minutes) reduce security. Allow users to request new codes if expired.
Automatically retry 2-3 times if user does not answer. Use intelligent timing between retries (30 seconds, then 60 seconds). Provide fallback to SMS if voice fails.
Limit to 3-5 OTP requests per phone number per hour. Prevent abuse while accommodating legitimate retry scenarios. Block suspicious patterns automatically.
Use professional TTS voices in local languages and accents. Speak digits slowly with clear pronunciation. Repeat the code twice in each call for accuracy.
Inform users they will receive a call. Provide estimated wait time. Show the calling number in your UI so users recognize it. Offer help if code not received.
See how companies secure accounts with voice verification on our platform
"Voice OTP fallback for SMS failures. Elderly customers prefer voice calls. Authentication completion rate up 37%."
"Multilingual voice OTP in Swahili, English. Clear pronunciation, adjustable speed. Fraud prevention improved 28%."
"Arabic voice OTP for payment verification. Delivery in under 8 seconds. Customer trust increased significantly."
Common questions about voice-based authentication
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More secure than SMS. Universal accessibility. 99% success rate. Works everywhere.